Hospitality, human resources and cross-curricular competences for the quality of a service

Multidisciplinary skills can a be a variable that enhances customer satisfaction and the quality of small and medium hotels.

  • Date: 28 APRIL 2021  from 15:00 to 19:00

  • Event location: Online on Microsoft Teams

 

 

Hotel managers, professionals and accademics face to share new possible scenarios and managerial approaches

 Participiants:

 

  • Piergiorgio Mosconi, Hotel Consultant  

 

  • Andrea Zana, General Manager of Relais & Chateaux Il San Pietro di Positano 

 

  • Francesco Maria Barbini, Head of the lifelong training course in “Tourism and Hotel Management" by CAST, University di Bologna 

 

  • Enzo Mataloni, Serint Group, ISO certificate 9001 

 

  • Alessandra Sanchini, President of Consorzio Piccoli Alberghi di Qualità 

 

  • Maria Regina Rubinetti, Piccoli Alberghi di Qualità 

 

This is a free event organized by Piccoli Alberghi di Qualità in collaboration with “Tourism and Hotel Management" course held by CAST, University of Bologna, Uni.Rimini and Scuola Superiore dei Lions Clubs “Maurizio Panti”. 

 

More information: info@piccolialberghi.com